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We have created a range of resources and materials to help you navigate both your GONAL–f® Pen injection and the fertility process itself. We hope that you find these resources helpful, and we welcome your comments and suggestions on ways to improve these or add to our selection. EMD Serono is truly committed to partnering with you on your fertility journey.
A GONAL-f® Pen injection guide is included in a pamphlet called Patient Instructions for the GONAL-f® Prefilled Pen, which is available for download. The guide is offered in English or French – please click on the language of your choice. Should you require injection assistance in your native language, please call the Momentum patient program at 1-800-387-8479.
If you have questions about your medication or need help with your injection, the Momentum patient services program (formerly Fertility Lifelines) is available to assist you.
Momentum is available in over 250 languages through the assistance of certified translators. It is a complimentary and confidential phone service that offers:
- General fertility information
- Support for patients who are taking EMD Serono fertility products
Call toll-free 1-800-387-8479
Services are available Monday to Friday 8:00 a.m. – 8:00 p.m. (Eastern Time).
Momentum is available 24 hours a day, 7 days a week for urgent inquiries that cannot wait until the following business day. Simply leave your name, reason for calling, and your phone number, and a registered nurse will return your call, usually within an hour.
Momentum is a source of educational support sponsored by EMD Serono.
Momentum is not intended to replace discussions with your health care provider.
The GONAL-f® Pen starter kit is available through your fertility clinic. This kit contains a sharps container for used needles, an ecoProgram information card, a patient support program information card, and an injection guide in printed format. Your clinic may also provide you with some alcohol swabs. If you have not received this kit, your clinic should be able to provide you with one.
If you have any questions about your GONAL-f® Pen prescription, please refer to our "Frequently Asked Questions" section by clicking here or call the Momentum patient program toll-free 1-800-387-8479.
1GONAL-f® Pen Product Monograph. Date of Approval: March 21, 2013. EMD Serono, A Division of EMD Inc., Canada.