Contact us

At EMD Serono we are committed to helping you find the answers to your questions and concerns

Contact Us (Canadian Residents only)

EMD Serono

a Division of EMD Inc., Canada

2695 North Sheridan Way,

Suite 200

Mississauga, ON L5K 2N6


905-919-0200 or 

1-888-737-6668 (toll free)

Customer care:

1-800-387-9749 (toll free)



Inquiries about EMD Serono Fertility products

Phone: 1-800-387-8479

Medical Information for stability excursion data (Mon-Fri 9-5 EST)

Phone: 905-919-0200 extension 6
1-888-736-6668 extension 6


Drug safety

Phone: 1-905-919-0215


If you have questions about EMD Serono fertility treatment products you can contact us by:

  • calling our toll-free support line any time, at 1-800-387-8479, or
  • submitting your questions and comments using our email contact form below

In case of medical emergency, please contact your physician immediately.