Questions about Pergoveris
Call our 24/7 toll-free support line at 1-800-387-8479 or submit your questions and comments using our online form.
Call our 24/7 toll-free support line at 1-800-387-8479 or submit your questions and comments using our online form.
We have created a range of resources and materials to help you navigate both your PERGOVERIS® Pen injection and the fertility process itself. We hope that you find these resources helpful, and we welcome your comments and suggestions on ways to improve these or add to our selection. EMD Serono is truly committed to partnering with you on your fertility journey.
A PERGOVERIS® Pen injection guide is included in a pamphlet called Patient Instructions for the PERGOVERIS® Pre-filled Pen, which is available for download. This guide is offered in English and French
– please click on the language of your choice. Should you require injection assistance in your native language, please call the Momentum patient program at 1-800-387-8479.
The MOMENTUM patient services program is a free and confidential service that offers customized patient support, including injection assistance, to individuals using EMD Serono fertility products. Our MOMENTUM toll-free helpline, 1-800-387-8479, is available 24 hours a day, 7 days a week. Regular hours are 8:00 a.m. to 8:00 p.m. (Eastern Time), Monday to Friday.
An after-hour pager service is available for urgent inquiries that cannot wait until the following business day. Simply leave your name, reason for calling, and your phone number, and a registered nurse will return your call in a timely manner MOMENTUM is available in over 250 languages through the assistance of certified translators.
MOMENTUM will not comment on individual diagnosis or treatment questions, laboratory results or products not manufactured by EMD Serono. You should discuss those with your healthcare provider.
MOMENTUM is a source of educational support sponsored by EMD Serono, Canada and is not intended to replace discussions with your healthcare provider.
The PERGOVERIS® Pen starter kit is available through your fertility clinic/pharmacy. This kit contains a sharps container for used needles, an ecoProgram information card, a patient support program information card, and an injection guide in printed format. Your clinic/pharmacy may also provide you with some alcohol swabs. If you have not received this kit, your clinic/pharmacy should be able to provide you with one.
The Consumer Information part of the PERGOVERIS® Pen product monograph provides detailed product information.